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Practitioners

Over 25,800 practitioners are using eRx Script Exchange every day, contributing to an improved use of medicines and a reduction in the number of adverse medication events.
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Why use eRx?
  • Improved patient safety
  • FREE: no set-up or subscription fees
  • Meets requirement 4 of ePIP
  • Independently audited for privacy and security
  • Part of your existing clinical software
  • No change to your prescribing workflow
  • No spyware or scraping technology
  • No new software or hardware
eRx is already installed in every major medical software program in Australia, so getting started is easy, simply register and activate.

What is ePrescribing?

Whilst prescription information has been transmitted electronically via eRx for over a decade, the legal document has remained the signed piece of paper. An ePrescription changes this so that the legal document becomes the prescription data which resides in eRx Script Exchange (or MediSecure). Whilst the patient remains in control of who can access their prescription, the signed piece of paper is no longer required. It’s important to remember that this new type of prescription will be an option for patients who may also elect to receive a paper prescription if they wish.

How will an ePrescription be transmitted?

The electronic prescription is transmitted from the practitioner’s prescribing system to the prescription exchange (eRx or MediSecure) in an encrypted format. Once the legal prescription is in the exchange the patient controls which pharmacy can access it in one of two ways. The first option is for the patient to receive a “token” for their prescription and the second option is for the patient to register for MySL, an Active Script List.

Token

The patient can elect to receive their token via SMS, email or paper printout for each item prescribed. Once in possession of their token(s) the patient can present the token to their pharmacy of choice or send to them via SMS, email or a medication management app. The token provides a link to a unique code used by the dispensing pharmacy to access the legal document for dispensing. If the patient has any repeats of a prescription, a new token will be sent to them when the prescription is dispensed.

Due to COVID-19, SMS costs are currently subsidised by the Government. After this period, costs will be passed onto pharmacies & practitioner vendors.

MySL

My Script List (MySL) enables patients to authorise pharmacies, practitioners and third-party intermediaries of their choice access to their personal list of active scripts ready for dispensing. This patient-controlled access can be ongoing or for a short period of time. Once granted access to this list, a pharmacy may dispense the items requested by the patient. Similarly, practitioners and third-party intermediaries, with patient consent, can view the active list of scripts.

How do I prepare my medical practice for ePrescribing?

  • Practitioners should ensure they are registered and have eRx activated in their existing clinical software.  
  • Provide your patients with information on MySL and assist them to register. 
  • For further information on ePrescribing download FAQ for Doctors 
  • Contact your software provider for information on prescribing ePrescriptions and registering your patients for MySL in your clinical software. 
Further information

Watch ePrescriptions in action

What our customers think

  • “eRx allows my practitioners to send prescriptions electronically directly to the patient, so they instantly have their prescription. It saves admin time faxing and posting, and allows us more time to focus on helping our patients.”
    – Char MacDonald - Abermain Surgery and NSW/ACT AAPM Committee Member
  • “We love using eRx. It’s great when those barcodes come through, scanning them makes dispensing so much easier. eRx improves patient safety by reducing transcription errors which is important to us.”
    – Alex Keipert - Pharmacy Owner - Mudgee NSW
  • “I commend eRx and ePrescriptions, as it has reduced my workload of printing a minimum of over 100 scripts every week, in addition to having to sign each script twice and having to handwrite the details of the S8 scripts. Also the Real Time Prescription Monitoring (RTPM) has helped in checking the status with restricted scripts.”
    – Dr Mario Fernando - Principal GP at Lima Medical Pty Ltd, Bendigo VIC
  • “Just a note to tell you how happy I am with eRx and ePrescriptions. When I scan prescriptions all the information is immediately there and it saves so much time. Also, ctg scripts are caught, (which often get missed as I notice from repeats we get from other pharmacies), which allows us to provide a more efficient service to our customers.”
    – Glenna Hinschen - Proserpine Pharmacy

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