Category Archives: News

Fred IT Group to lead national real time prescription monitoring project

Fred IT Group (owner of eRx Script Exchange) is pleased to announce that it has been appointed by the Department of Health to lead the new national system for real time prescription monitoring which is designed to reduce the devastating impact of prescription medicine overdoses.

According to a report released by the Australian Institute of Health and Welfare, in 2016 there were 1,808 deaths in Australia as a result of prescription medicine overdoses. The introduction of a national approach to real-time prescription monitoring will play a significant role in preventing prescription medication misuse and saving lives.

Fred’s recent experience in the developing of the Victorian real-time prescription monitoring system, called SafeScript, will be invaluable in extending real-time prescription monitoring to health professionals in all states and territories.

According to Fred CEO and pharmacist Paul Naismith,

I have seen first-hand the anguish that accidental prescription drug overdose can cause to families who have lost loved ones, and am honoured that Fred can take part in developing eHealth systems to reduce the devastating impact of prescription overdose and misuse throughout the community. 

Fred is committed to making medication management safer and more effective for all Australians, and we applaud the Australian government for taking a national approach to this problem. 

Fred will design, build and deliver the software system for the National Data Exchange (NDE) component. This will include working closely with medical and pharmacy software vendors and jurisdictions to provide a consistent user experience for health professionals practicing in different environments and to reflect individual state and territory requirements in the national system.

Click here to view the Fred IT Group media release.

Patient medication safety improvements to be examined by Fred IT Group

Fred will lead a new medicines safety project to explore the impact of digital health records in improving patient medication safety for the Australian Digital Health Agency.

The medicines safety project is one of 15 Digital Health Test Beds announced on Tuesday by The Hon. Greg Hunt, MP Minister for Health. The project will investigate the impact of digital health systems in supporting patient medication safety and clinical decision-making as patients move between the care of their community pharmacy and hospital settings.

According to Fred CEO and pharmacist Paul Naismith, digital health systems can provide significant value to clinical and patient support as patients move through these settings.

Hospital, community pharmacy and GP settings have evolved with different clinical systems which means that they have not necessarily spoken to each other. This has meant that real-time medications management and reconciliation is not necessarily visible to all parties as patients move between these different care settings, with concerning implications for clinical decision-making and patient safety. 

 Fred believes that digital systems have a fundamental role to play in bridging gaps such as these in patient medicines history between different pharmacy settings. We are delighted to be involved in the process of gathering evidence about the real impact that digital health records have in strengthening medications management and patient outcomes .  

Fred, together with partners including the Pharmacy Guild of Australia and Monash University will measure the impact of digital medications reconciliation on patient medication safety and improving access to clinical decision-making data, using information from Fred’s existing clinical tool, MedView together with the My Health Record.

Click here to view the Fred IT Group media release
‘Improving patient healthcare through digital trials’, Australian Digital Health Agency, 3 July 2018

Fred IT Group wins contract to deliver real-time prescription monitoring in Victoria

Fred IT Group (owner of eRx Script Exchange) has been appointed to develop a real-time prescription monitoring system called SafeScript by the Victorian Department of Human Services, to help prevent prescription medication misuse and to save lives.

Last year, 372 Victorians died as a result of the overdose of prescription medicines. SafeScript will help health professionals deal with this growing problem by providing them with an accurate and up to date picture of patient prescriptions. This clinical data will help pharmacists and GPs to identify and support patients who are at risk.

According to Paul Naismith, pharmacist and CEO of Fred IT Group,

As pharmacists and health professionals, we see how many people in the community are negatively affected by the misuse of prescription medicine. As a company, we are extremely grateful to have the opportunity to work with the Victorian Government on reducing the devastating impact of medications misuse. 

… I am proud that with SafeScript we are able to build on that backbone in a way that will make a real difference to the community.  

SafeScript will be rolled out in Victoria in 2018. It will utilise real-time prescription data captured via the electronic transfer of prescriptions through eRx Script Exchange and MediSecure to monitor Schedule 8 medications and other high-risk medications.

According to Telstra Health Managing Director Mary Foley,

Telstra Health welcomes the opportunity to play a role in this significant Victorian Government initiative that has real potential to save lives. Through our partnership with Fred IT Group’s eRx Script Exchange and in conjunction with MediSecure, we will provide a vital clinical alerting tool and capability to enable doctors and pharmacists to identify and support patients with potential dependency issues with prescription medications.  

Click here to view the Fred IT Group media release.
Read the Victorian Government Media Release: Saving lives: getting SafeScript done in Victoria


What is real time prescription monitoring (RTPM)?


MedView Medicines Workspace – Bridging the gap between acute and community care

One of the key problems facing Australian health care professionals continues to be the lack of consolidated medications information and an inability to easily share information between health professionals. When patients move between community care and hospital and aged care, the absence of good quality and up to date clinical data can contribute to these interactions becoming high risk, resulting in medication misadventures and unnecessary hospital readmissions.

Medications reconciliation remains a largely manual process throughout Australia, providing a glaring reminder of the implications around the lack of shared clinical data on patient welfare. Thankfully, technology advances are making significant inroads into this problem, with the development of new applications such as the MedView Medicines Workspace.

MedView Medicines WorkspaceThe MedView Medicines Workspace is an update on the original MedView pilot which took place in the Barwon Region of Victoria. The pilot tackled the problem around the lack of visibility of clinical data between different sectors, drawing together medication information from healthcare professionals in community, hospital and aged care settings. As a result and in an Australian first, health professionals who took part in the trial were able to see a combined list of patients’ prescribed and dispensed medications from across all of these settings.

The pilot found that the sharing of clinical data, with patient consent, resulted in better medications management and safer outcomes for patients. MedView demonstrated the capacity of web applications to draw on data captured by existing systems, especially eRx Script Exchange, as a way of delivering extra value for health users and health professionals.

In community pharmacy and GP clinics, it is not uncommon to see patients who are confused about what medications they should be taking according to their discharge summary. The MedView Medicines Workspace will help alleviate this problem by allowing doctors, pharmacists, hospitals, aged care settings and patients to have shared access to critical medicines information and services.

With MedView Medicines Workspace, authorised health care providers will be able to view hospital data and pharmacy data at the same time, regardless of whether they are in My Health Record (MyHR) or MedView. They can then curate the data into a reconciled list, which can also be verified with additional input from the patient. Should the patient then present at a hospital or clinic, the clinician can view the reconciled list, complete with details on who curated the list and when, enabling a well-informed discussion with the patient about their medication.

The MedView pilot was focused solely on providing a consolidated list of all prescribed and dispensed medications of a patient for practitioners to see. This was a significant achievement in itself, however there was no capacity to interact directly with the data provided and improve the quality of the information held.

Four years on and taking it a step further, the new MedView Medicines Workspace will be a hub for authorised third parties to integrate with and deliver additional medications management services such as, medications reconciliation, medications monitoring and compliance monitoring – allowing clinicians to contribute data back to MyHR.

The original MedView provided a consolidated medications list of prescribe and dispense events. The new MedView will provide services on top which will help drive meaningful use of MyHR data.

With the launch of MedView Medications Workspace on the horizon, we will be in a stronger position to ensure that the right health care professionals are able to see the right information at the right time. Above and beyond this, doctors, pharmacists and other clinicians will also be able to contribute to shared records, both within the workspace and in MyHR. Not only can this help to ease the burden of misadventure and unnecessary hospital readmissions, but it also has real potential to drive the meaningful use of MyHR.

The key, as an industry, is to concentrate on bridging these information gaps to provide optimal care for patients. The ideal of one clear and perfect complete source of medications data is still a way off, however we must concentrate our efforts on how we can better work together as an industry to use data that is already being captured through systems such as electronic prescribing and dispensing. In this view, MedView Medicines Workspace and MyHR are not competing, but rather are complementary ways of building up clinical data at some of the high risk intersections between care settings.

It goes without saying that any such understanding needs to be based on the view that data is only shared with consent, and that it is dealt with sensitively and with a view to improving health outcomes rather than commercial outcomes.

The MedView Medicines Workspace is a prime example of how thinking creatively and applying innovation can deliver real life-saving potential and immediate practical value to the entire health sector.

Fred IT to release first phase of MedView Medicines Workspace in MyHR trial

Pharmacy software specialist Fred IT will try out the first phase of its new MedView Medicines Workspace during the later stages of the Northern Queensland trial for the opt-out model of the My Health Record.

First announced at the Australian Pharmacy Professional (APP) conference on the Gold Coast earlier this month, Fred’s MedView Medicines Workspace will eventually allow doctors, pharmacists, hospitals and patients to have shared access to critical medicines information and services.

Fred IT CEO Paul Naismith said the web application would initially provide a medicines reconciliation function particularly aimed at pharmacists but would grow to allow all authorised health professionals to have a single patient view of the different sources of medication knowledge, and then provide a medication services on top of that.

To read the full article please visit Pulse IT Magazine

Renewed funding for electronic transfer of prescriptions (ETP) in the new 6CPA

eRx Script Exchange welcomes the continuation of funding for the electronic transfer of prescriptions in the newly signed 6th Community Pharmacy Agreement.

The new agreement includes $12.6 million for ETP funding in the 2015-2016 financial year. An additional spend of $48.3 million has been set aside for ETP and eHealth in the years following, subject to a cost effectiveness study in 2016.

Click here to read more

Priceline Pharmacy names eRx Express as preferred Pharmacy Mobile App

Australian Pharmaceutical Industries (API) and the Fred IT Group today announced a new partnership which will allow Priceline Pharmacy prescription customers to order their prescriptions and receive script reminders via eRx Express on their smartphone or tablet.

API CEO and Managing Director Stephen Roche said, “Our new partnership with the Fred IT Group enables Priceline Pharmacy to implement a mobile app strategy that will deliver ongoing value to Priceline Pharmacies and its customers. This decision is based on a strategic commitment to ensure that, wherever possible, our digital services integrate with existing eHealth networks. Currently eRx Express, via Fred’s eRx network, is the only mobile app that allows this.”

Paul Naismith, Pharmacist and CEO, Fred IT said, “We commend API for its vision in exploring new ways for consumer apps to complement their business. Consumer apps are a vital innovation in pharmacy professional services, improving health outcomes by making it easier and safer for customers to manage their medicines, whilst also increasing communication between pharmacy and pharmacy customers, and creating workflow efficiencies for pharmacy.”

According to Andrew Rewell, Pharmacy Strategic Relationship Manager at Priceline Pharmacy, the partnership provides greater flexibility for Priceline customers: “Priceline customers can now order scripts and receive script reminders via their smartphone or tablet, safe in the knowledge that their health information integrates with and delivers on the safety benefits of e-Health. Importantly, our pharmacies can provide an additional value add around medicines’ management and wellbeing, and Priceline can continue to tailor a solution based around the choice of ‘pharmacy managed’ and ‘customer managed’ prescriptions”.

The first stage of the partnership will see Priceline Pharmacy launch eRx Express to complement and expand its existing Sister Club HealthPlus program and script reminder service. eRx Express is a free app that enables people to pre-order their scripts via their smartphone, for collection at a date and time that suits, including functions such as newly released script reminders and checking when scripts are ready for collection.

Longer term, the partnership will see the two groups work together to continue to innovate and enhance mobile app functions for Priceline Pharmacy customers and pharmacies.

Priceline announces eRx Express as preferred app

 

About Priceline Pharmacy

Priceline Pharmacy is Australia’s leading beauty and health store for women. Priceline Pharmacy’s first store opened in Victoria 30 years ago and today there are more than 373 stores nationally, 231 of which offer a pharmacy service. Priceline Pharmacy is dedicated to helping women look good, live well and feel great, and offers a wide range of leading health and beauty products and complementary services. Priceline’s Sister Club has over 4.6 million members, making it Australia’s largest health and beauty loyalty program. Priceline Pharmacy also supports six charity partners through The Priceline Sisterhood – an initiative developed to support the health concerns that matter most to women. For more information or to shop online visit priceline.com.au

About Fred IT Group

Fred IT Group is Australia’s leading provider of IT services to pharmacy with more than 3,000 pharmacies using Fred’s market leading solutions, which include Fred Dispense, Fred Office and Fred Net broadband. Fred innovations such as eRx Script Exchange, Australia’s first and largest national electronic prescriptions exchange, connect more than 20,000 doctors and 4,300 pharmacies to improve patient safety and dispensing efficiency. eRx’s extensive network allows Fred to advance medication focused eHealth initiatives to lower risk and improve patients’ medication outcomes.

eRx Express wins ICT Innovation Award

eRx Express took out this year’s Victorian Innovation Award for Health at the iAwards, Australia’s premier awards recognising the innovations of Australian ICT companies, held in Melbourne on Tuesday 4 June.

 

The prestigious iAwards (www.iawards.com.au) are hosted by the Australian Computer Society (ACS), Australian Information Industry Association (AIIA) and the Pearcey Foundation to recognise companies at the cutting edge of technology and to reward innovations that can positively impact on the community. All state winners then take part in a national judging process, with national iAwards winners to be announced on 29 August. eRx Script Exchange also received the iAwards Victorian Innovation Award for Health in 2009.

 

eRx Express is a free smartphone app that allows people to scan and pre-order their script medicines for collection at a time and date that suits, with ongoing innovations such as script reminders to help make managing medicines easier and safer. eRx Script Exchange developed the eRx Express app to make it easier for customers to manage their script medicines and to provide greater flexibility in how people engage with pharmacy.

 

According to Jason Bratuskins, Pharmacist and eHealth Products Manager for the Fred IT Group and eRx Script Exchange, “We are delighted to see eRx Express recognised in this way. As Australia’s only prescription ordering app providing the ability to pre-order scripts via a smartphone whilst also integrating with eRx Script Exchange, eRx Express is playing a significant role in making health outcomes of improved patient safety and electronic prescriptions more widely available.”

“We thank our pharmacy and medical IT vendor partners for collaborating to make these important developments available to the public, firstly, in connecting doctors and pharmacists to improve dispensing and patient safety, and finally in allowing consumers to pre-order scripts via that network.”

 

The app was rolled out Australia-wide in collaboration with the leading medical and pharmacy IT companies, who integrated eRx into their software and made it available to doctors and pharmacists as part of standard software updates. In 6 years, the eRx eHealth network has grown to include 20,000 GPs and 4,300 pharmacies who are now transmitting an average 4.5 million scripts each week.

The benefits of eRx Express include:

  • Improved control for patients when managing their medicines
  • Improved patient safety by reducing the risk of transcribing errors
  • Improved workflow in the pharmacy, delivering efficiency benefits
  • A better health care experience for patients as a result of improved coordination and management of care between doctors, pharmacists and patients
  • Reduced customer queues waiting times in pharmacies.

 

eRx Express is a free app for iPhone, Android and Windows smart phones. It can be downloaded now at the App Store for iPhone, Google Play for Android, and Windows Phone Store for Microsoft.

eRx Express smart phone app to connect consumers to national eScripts network.

eRx Script Exchange announced today that it will launch its first smart phone app to connect consumers with eRx’s national eScripts network in October.

eRx Express is a smart phone application that allows customers to scan and pre-order their medicines from their regular pharmacy or other pharmacy of choice. The app works by scanning the QR code that will begin to appear on prescriptions, replicating the eRx barcode information on each script. Customers can then collect their medicine at a convenient date and time, safe in the knowledge that all privacy and safety issues are being addressed. Customers hand over their paper script at the same time that they collect, ensuring that all PBS requirements are met.

Read the full media release click here