IMPORTANT UPDATE
Please note that we are currently experiencing an influx of registrations and are working to get you connected as soon as possible.
If you have already registered and would like a progress update on your activation please contact your software vendor.
Medical Practices and Pharmacies are advised to urgently register with the national PDS provider eRx Script Exchange to allow sufficient time to transition by 30 September 2023.
Check with your prescriber or dispensing software provider about any software updates you may need to perform.
The national PDS streamlines prescription delivery management and includes:
Changes for pharmacists:
For training and resources, visit Electronic prescribing | Australian Digital Health Agency or download electronic prescribing resources from the Health website
Using eRx Script Exchange, the new service will ensure that Australian health professionals and patients continue to have access to a robust, secure electronic prescription network.
According to pharmacist and CEO of Fred IT, Paul Naismith:
“Health professionals and patients have gained substantially from faster and more accurate medication services in the 14 years since Fred launched Australia’s first electronic prescriptions. Doctors, pharmacists and patients will all further benefit from this next phase which streamlines management of the network and encourages ongoing innovation to support health professionals and patients.”
eRx Script Exchange will work with software vendors, prescribers and pharmacies to move to the new arrangements which commence on 1 July 2023.
The increased take-up has seen eRx Script Exchange achieve the milestone of 20 million electronic prescriptions since Australia launched national electronic prescriptions fifteen months ago. More than 28,000 doctors prescribed 10.5 million of those, while 98% of the nation’s pharmacies produced 9.5 million repeats.
The rate of usage has increased as patients and health practitioners have been affected by recurring lockdowns, with the four months from June to September 2021 seeing:
Electronic prescriptions have been vital in providing patients and health professionals with additional flexibility during COVID-19, including the ability for patients to obtain their medicines without attending a clinic or pharmacy (where delivery is available). Electronic prescriptions have enabled patients in isolation or quarantine to maintain uninterrupted medication supply.
Paul Naismith, pharmacist and CEO of Fred IT, says that electronic prescriptions have been central in enabling pharmacies and patients to adapt to the challenges of lockdown.
"Although we have seen widespread changes in pharmacy practice since the beginning of COVID-19, pharmacies have had to keep adapting to the Delta variant. Electronic prescriptions have played a key role in helping pharmacies manage practical issues around lockdown and social distancing, including reducing the potential time that patients are waiting in-store and reducing the number of people in-store at any one time."
According to Paul, lockdowns have seen patients also increasingly turning to pre-ordering of electronic prescriptions.
"Patients have become more digitally capable during COVID-19 and this is driving rapid change in how they connect with pharmacies. In the past week, 14,000 patients pre-ordered electronic scripts through the MedView Flow network, which means they ordered from home or elsewhere before coming in to collect their medicine. The vast majority of these thousands of pre-ordered prescriptions are click and collect, although delivery services are growing."
Whilst pre-ordering prescriptions has always been possible, the removal of the need for the paper script follow-up has substantially streamlined the process for patients and pharmacies. Where pharmacies are using MedView Flow, electronic script orders are also submitted directly into the pharmacy queue, which further increases efficiencies.
The new “How can I get this prescription dispensed?” button on eRx digital tokens (image below) offers an increasing selection of apps and services. The MedView Flow network of 2600 participating pharmacies are receiving prescription orders directly into the dispensary from the following patient driven services:
For further information and resources for your pharmacy see ePrescriptions
