Yearly Archives: 2014

Plumbing in place: The evolution of ePrescriptions

83% of pharmacies and 65% of doctors now use eRx. Read an excellent article here on how that was achieved within 5 years, and what it means for the Australian health sector in future.

The article was written by David Freemantle, GM Enterprise Solutions, Fred IT Group, and published in Pulse+IT magazine.

The electronic transmission of prescriptions (ETP) market has been steadily evolving in Australia for over five years, with the last 12 months in particular seeing tremendous growth in usage. With the plumbing now in place, eRx can be used as a key platform for the delivery of effective electronic medications management programs. 

So what is electronic transmission of prescriptions? ETP is the secure transmission of prescription information between doctors and pharmacists with the key benefits being:

  • Improved quality and safety of medication provision
  • Improved efficiency, particularly in pharmacy dispensing workflow
  • Reduced potential for errors of transcription
  • Creating a foundation essential to the wider eHealth system.

ETP has been resounding proof that the medical software industry can work together to quickly deliver quality outcomes, with all of the major doctor and pharmacy vendors having integrated to ETP.

The creation of an integrated healthcare platform connecting doctors and pharmacists creates great potential to further enhance the communication between these members of a patient’s care team. The ETP platform has established a national infrastructure integrating health professionals in every corner of the nation to better communicate and share clinical information for the benefit of the patient.

Australia’s first prescription exchange service, eRx Script Exchange, was officially launched in 2009 and has grown steadily since that point. With approximately 83 per cent of pharmacies and 65 per cent of doctors across Australia using the service, eRx is now transacting an average of five million medications transactions per week or over 220 million original and repeat prescription dispensing messages per annum.

There are currently two prescription exchanges active in the Australian ETP market: eRx Script Exchange and MediSecure. With the push towards an integrated eHealth environment, the development of a model of interoperability between the two prescription exchange services was an important step.

Released in December 2012, the interoperability model allows for ePrescriptions sent to either prescription exchange service to be dispensed no matter which system the pharmacy uses where the patient presents.

With the ETP infrastructure well established, there is enormous potential over time to support future eHealth concepts such as a paperless prescription process. In given scenarios, paperless prescribing is considered a significant driver of efficiency gains and clinical benefits.

Read the full article here.

eRx not affected by Heartbleed vulnerability

You may have heard reports about a vulnerability in relation to the use of OpenSSL in some software applications – the Heartbleed Vulnerability. The reports indicate that some internet services may have exposed your sensitive account information to unwanted parties.

eRx Script Exchange does NOT utilise the technology (OpenSSL) that was targeted by Heartbleed and we are not affected by this vulnerability.

eRx uses a combination of Medicare Public Key Infrastructure (PKI) and International Standard Public/Private Key encryption in conjunction with standards based security for the transmission of sensitive data.

If you would like further information, please call 1300 700 921 or email

Pharmacy incentives for using eRx – Update

The Pharmacy Guild of Australia and the Australian Government have agreed to a new pharmacy incentive payment aimed to increase the use of electronic scripts. This is great news for eHealth in Australia.

The details of the incentive were sent to all pharmacies today. Pharmacies will directly receive the incentive payment if they use a ETP provider such as eRx and scan a minimum number of original scripts which we know as a % Scan Rate.

For further details see The Pharmacy Guild Media Release

QR codes now on most original scripts

Some great news from eRx’s Medical Software partners. QR codes now appearing on original scripts so patients can scan their scripts and pre-order through their pharmacy.

By the end of March, 99% of Australian GPs and specialists will be able to print QR codes. This means that, for the first time, patients all around Australia, from Hobart to Humpty-do, can pre-order their prescription medicines with their smartphone and avoid waiting whilst they are dispensed.The addition of QR codes gives doctors the ability to pass on a free service providing
According to pharmacist, Paul Naismith, CEO of Fred, “This will make it significantly more convenient for people to manage their prescription medicines. People are often trying to collect prescription medicines when they are unwell, dashing in at lunchtime, or with small children in tow.”“This makes the process much faster and easier for people who are juggling busy lives, who live a distance away from a pharmacy, are isolated in some way, or need the support of a carer to get in to a pharmacy.”“Saw our first original script with a QR code on it today. Fantastic! Our customers are finding it a real convenience. We’ve been promoting in store, making sure we give out the eRx Express brochures and explaining how to set it up.”
Glen Rose – Tenambit Pharmacist Advice Pharmacy

Press Release for Health media: eRx Express QR codes health release

Press Release for Pharmacy and GP media: eRx Express QR codes release

New eRx Express video: Put a Pharmacist in your phone

Check out all our videos at our YouTube channel.

Smart phones are just that, smart. Sure you can make phone calls but think of all the other things you can do. It’s like there’s a team of professional assistants in there to help you. You can do your banking, get directions, organise a holiday, play games, listen to bands, and connect with friends. You can do anything from buying an airline ticket for a weekend getaway, to tracking your workouts, but what about your medicines?

You should be able to order a prescription just as easily as you can take a photo. It’s time you put a pharmacist in your phone with eRx Express. Then you can scan, submit and pickup your scripts where it’s most convenient for you.

Download eRx Express today and order your scripts anywhere anytime.

Pharmacies can download our videos for in-store use here.

eRx Express in Rockhampton, Bundaberg, Airlie Beach, Yeppoon and Gracemere

News of eRx Express in The Morning Bulletin

Smart phone app makes managing medicines easy

SMART phones can do almost everything these days, they can even manage your medicines.

Central Queenslander’s can access the new app eRx Express, that lets people scan and pre-order their script medicines wherever they are and whatever they are doing, for pick up at a time and date that suits.

The app is part of eRx Script Exchange’s national network which lets GP’s and pharmacist’s exchange electronic prescriptions safely and securely; and has been launched in pharmacies in Rockhampton, Bundaberg, Airlie Beach, Yeppoon and Gracemere.

Malouf Pharmacies’ Nicholas Malouf explained that with everyone so busy, the app will help reduce the burden customers experience managing their own medicines.

“eRx Express is a service that makes it easier for people to manage their medicines, and reduce precious waiting time,” Mr Malouf said.

“People can pre-order their prescription medicines and pick them up at a time that suits them; we expect this to reduce queue times for our customers and patients, and that means that we can spend more time helping people with their wider healthcare needs, which can only benefits the community,” he said.

The new app is suited for people who are busy, or who might need to plan a trip to a pharmacy, whether because they live regionally, are socially isolated, need the support of a carer, or have other complications.

eRx Express App FACTS

  • How to use the app in three steps.
  • Scan scripts, anywhere, anytime, using the QR code that appears on the prescription
  • Submit the script or scripts to the pharmacy
  • Nominate a pick up time and date to collect their medicine
  • To read the full article click here